This is a courtesy translation provided for your convenience. Only the German version (Widerrufsbelehrung) is legally binding.
Right of withdrawal
Consumers are entitled to the following right of withdrawal. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, took possession of the last goods.
To exercise your right of withdrawal, you must inform us
Oliver Hardt
Fravantis
Stresemannstraße 87
70191 Stuttgart
Germany
Email: info@fravantis.com
by means of a clear declaration (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient to send your notification of exercising the right of withdrawal before the withdrawal period expires.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received notification of your withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.
We may refuse reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you dispatch the goods before the fourteen-day period expires.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is attributable to handling of the goods that is not necessary for examining their condition, properties and functioning.
Exclusion of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer (Section 312g (2) No. 1 of the German Civil Code, BGB).
Model withdrawal form
(If you wish to withdraw from the contract, please fill out this form and return it to us.)
To:
Oliver Hardt
Fravantis
Stresemannstraße 87
70191 Stuttgart
Germany
Email: info@fravantis.com
I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*):
_________________________________________
Ordered on (*)/received on (*): _________________________________________
Name of consumer(s): _________________________________________
Address of consumer(s): _________________________________________
Signature of consumer(s) (only if notified on paper): _________________________________________
Date: _________________________________________
(*) Delete as appropriate.